Company information
Welcome to our website https://puig.com (the "Website").
The Website is managed by the Spanish company PUIG BRANDS, S.A. (hereinafter, “PUIG” or the “Company”), with registered address at Plaça d ’Europa, 46-48, 08902, L’Hospitalet de Llobregat, Barcelona, holder of Tax Identification Number A66674904 and intra-European number VAT: ESA66674904, recorded with the Commercial Registry of Barcelona in page B-482253, volume IRUS: 1000372390364, electronic folio.
You can contact us through the following channels:
- By email:
Generic and press: [email protected]
Customer Care: [email protected]
- By phone: +34 934007000
Access to the website
These terms and conditions of use (the “Terms and Conditions of Use”) govern the access and use of the Website. Accessing and using the Website, imply that the user reads these Terms and Conditions of Use and accepts these without any reservations. To access and use this Website the user must be of legal age or the user has the consent of his mother/father or legal guardian.
We would request that the users read these Terms and Conditions of Use prior to any use of the Website, since they may be adapted and/or amended by the Company at any time. If the user does not accept them, we would request that the user refrains from using the Website and its content.
These Terms and Conditions of Use form an integral whole with our Privacy Policy and our Cookies Policy.
Also, please be informed that the Company may offer through the Website, services that may be subject to its own particular conditions, about which you will be informed in each specific case.
The mere navigation through the Website, as well as the use of any of the functionalities or services offered therein, imply the acceptance as a user, without any reservation.
Use of the website
The use of all or any part of the Website, including the display of the web pages and any communication with the Company and the possibility to download product information should be carried out as part of a personal use only. Any use, copy, transfer or representation of the Website for any other purposes than a personal use is prohibited.
At any time, the Company may modify or simply update all or any part of these Terms and Conditions of Use. Any modification or update of these Terms and Conditions of Use shall apply as soon as they are made available in this section of the Website. The Company shall implement every effort to ensure all information provided on the Website is accurate and up to date. However, the Company cannot guarantee the absence of errors in its contents nor that the latter are systematically updated.
Furthermore, the Company may not be held liable:
- for any interruption of the Website (in particular as regards maintenance, security or technical constraints);
- for any occurrence of errors;
- for any inaccuracy or omission bearing on information available on the Website;
- for any damage resulting from the fraudulent intrusion of a third-party leading to any changes in the information made available on the Website;
- and more generally, for any direct or indirect damage, whatever the causes, nature or consequences, including any costs resulting from the purchase of goods available on the Website, loss of profit, customers, data, or any other loss of intangible assets that may occur due to any person's access to the Website, or the impossibility to access it, or resulting from the credit given to any information originating directly or indirectly from it.
Users are entirely liable for accessing the Website as well as for any use that may be made with the information contained on the Website. Company disclaims any liability for all and any damage and/or harm that may result directly or indirectly from the access and/or use on the information contained on the Website. Be reminded that the services offered on the Website may be interrupted due to maintenance work or failures beyond Company’s control, which will be resolved within a reasonable period of time.
In addition, users shall be held liable for all and any damage or harm that Company may suffer due to their failure to fulfill any obligations to which they are bound under these Terms and Conditions of Use and/or the legislation applicable to the use of the Website.
In this sense, user’s breach in any of the provisions described herein, may give rise to the exercise of as many judicial or extrajudicial actions that the Company may consider for the exercise of its rights.
Privacy policy and management of personal data
Through the different forms on the Website, the user may provide the Company with its personal data. We urge you to carefully read our Privacy Policy, which also applies to users who access our Website. Our Privacy Policy helps you to understand how we collect and use your personal data and for what purposes. You can consult here our Privacy Policy.
Also, be informed that that this Website uses cookies. For more information, see our Cookies Policy.
Intellectual property rights
All intellectual property rights over designs, databases, subjacent computer programs (including source code), and the various elements that comprise the Website (including but not limited to text, graphics, photographs, videos, sound recordings and/or color combinations) (“Content”), as well as their structure, selection and order, belong to the Company and/or, where applicable, its licensors. As regards the distinctive symbols included on the Website (trademarks and trade names), the same also belong to the Company and/or its licensors.
The use of the Website by the user shall not imply the transfer of any intellectual property rights over the Website and/or the Content.
The user is only authorized to view and obtain a temporary private copy of the Content for personal and private use in their computer systems (software and hardware) and not assigned to third parties. With the above exception, pursuant to these Terms and Conditions, it is expressly forbidden to the user the reproduction, transformation, distribution, public communication, public disposal, extraction, reuse, forwarding and/or use of any nature by any means or procedure, of any Content and/or trademarks of the Company, except where it is legally permitted or authorized expressly and in writing by the Company and/or its licensors.
By way of example but not limited to it, the user is not authorized to:
- Use the information contained on the Website for the purpose of developing commercial activities or professional nature (direct sales or any other commercial purpose as well as marketing in any way with this information).
- Delete, avoid or manipulate the copyright and other identifying data of the Company rights, as well as any protection mechanisms.
- Disassemble, decompile or invert the databases in which Website’s information is stored.
- Modify the software or use modified software versions, and in particular – without this list being limiting – in view of obtaining unauthorized access to the service and accessing the Website through any other means than the interface made available to you by the Company for that purpose.
- Copy, modify or create any derivative work, reverse engineer or disassemble, or otherwise attempt to locate the source code (excluding the cases provided for by law), sell, assign, sub-license or transfer in any way whatsoever any rights pertaining to the software.
Unauthorized use of the content of this Website and any damage caused to the Company’s intellectual property rights may result in the Company taking whatever action to which they may be entitled by law, and in any liabilities that may arise thereof.
Links
For the avoidance of doubt, these Terms and Conditions refer only to this Website and the contents of the Company, and the links or third-party web pages that are accessible on the Website do not apply.
a) Links to the Website
Third parties who intend to include on a Website (“Linking Site”) a link that redirects to the Website must obtain the prior written consent of the Company.
Under no circumstances may the authorization granted by the Company be construed as any endorsement, promotion, guarantee, supervision and/or recommendation of the content and/or services of the Linking Site or as responsibility for its content.
The Linking Site must comply with the legislation in force and shall not, under any circumstances, host any content, of its own or belonging to third parties, that: (i) is illicit, harmful or contrary to morals and good manners (including but not limited to pornographic, violent, racist and/or slanderous); and/or (ii) is inappropriate or irrelevant.
In the event of breach of any of the aforementioned terms, the Company shall, with immediate effect, revoke the authorization granted to the Linking Site, which must remove the link without delay.
b) Links to other Websites
The Website may contain hypertext links ("Linked Sites") for informational purposes for the user towards other websites which are not related to the Website in any way whatsoever. The Company has no control over these types of websites and their content, nor does it implement any "monitoring" activities as regards them. The Company cannot be held liable for the content of these websites, nor for the rules adopted by the latter as regards your privacy and the management of your personal data while you navigate.
We therefore advise you to be extremely cautious whenever you connect to these websites through the links contained on the Website and carefully read their conditions of use and privacy rules.
We remind you, that these Terms and Conditions of Use and the Privacy Policy of the Company do not apply to any websites managed by publishers other than the Company.
The Website may sometimes provide links towards other websites only in order to help its own users/visitors in their search and navigation, as well as facilitate internet hypertext connections towards other websites. The activation of the links does not imply any access and navigation recommendations or advice from the Company as regards these websites, nor any guarantee as regards the content, services or goods provided by them and sold to internet users. In relation with the foregoing, these links do not imply in any case the existence of commercial, mercantile or other relationships with the owner of the Website.
c) Social Networks
Social networks are part of the daily life of many users and, therefore, we invite you to join the profiles that the Company has on the different social networks.
Said social networks establish their own conditions of use and privacy, these being beyond the control of the Company. In this sense, you must bear in mind that, unless we request your data directly (for example, through marketing actions, contests, promotions, or any other valid way), your data will belong to the corresponding social network, that is why we recommend that you carefully read their Terms and Conditions of Use and their Privacy Policies and to make sure to configure your preferences regarding the treatment of the data.
Disclaimer as regards the content
The Company has implemented every precaution in order to avoid the publication on the Website of any content describing or representing scenes or situations of physical or psychological violence, or likely to be considered as prejudicing personal beliefs, human rights and dignity, in whatever form or mode of expression.
In any case, the Company does not guarantee the content of its Website is appropriate or licit in any other country than Spain.
Therefore, should such content be considered as illicit or illegal in certain countries, not complying with the regulations of other geographical areas other than Spain, we urge you to refrain from accessing our Website, and should you choose to access it anyway, we inform you that the use you decide to make of the services offered by the Website shall then be under your sole and personal responsibility, without PUIG assuming any type of responsibility in this regard.
The Company cannot guarantee its users that the Website shall operate continuously, without interruption, errors or dysfunctions due to the Internet connection.
The content of this Website may include inaccuracies or typographic errors. The Company may not be held liable for any inaccuracy or error. Although the Company implements every effort to display the correct texts, images and prices in its e-shop, mistakes may occur. The Company cannot be held liable for any damage caused by the use of the Website. The Website and the information and articles included therein may be modified at any time, without any further notice or prior warning being necessary.
Governing Law and Jurisdiction
These Terms and Conditions of Use are submitted to Spanish law, without prejudice to the application of mandatory rules of the user’s country of residence.
Barcelona courts shall be competent as regards any claim arising from a visit to the Website or linked to it, except for the existence of other applicable regulations that prevent it.
Last update: October 2024
© PUIG BRANDS S.A. 2024. All rights reserved.
Private Policy
Welcome to our website https://puig.com/ (hereinafter the “Website”). Please read this Privacy Policy carefully. Additional notices may be made at each specific form or the point of collection, in which case those will supplement this Privacy Policy and govern that collection in the event of a conflict with this main Privacy Policy. Capitalized terms used but not defined herein will have the meanings given to them in applicable laws where we are subject to such laws, which may differ from one applicable jurisdiction to another.
Our commitments
Everyone has the right to protection of their personal data, which is defined as any information that relates to an identified or identifiable living individual (hereinafter “Personal Data”). We respect users' right to be informed regarding the collection of, and other operations involving their Personal Data. In using data that may directly or indirectly identify you personally, we will apply a principle of strict necessity. For this reason, we have designed the Website in such a way that the use of your Personal Data will be kept to a minimum and will not exceed the purposes for which your Personal Data was collected and/or processed; we do not process your Personal Data when we can provide you with services through the use of anonymous or traffic data (such as marketing research made for improving our services, browsing data processed to provide you with customised contents or offers adapted to your preferred language, your location, etc.) or by other means which allow us to identify you, apart from when it is strictly necessary or upon request by competent public authorities or the police (for example, in case of traffic data or your IP address).
Data Controller
For the purposes of the applicable data protection legislation, PUIG BRANDS, S.A. - a Spanish company with registered office at Plaza Europa 48-48, 08902 Hospitalet de Llobregat, Barcelona (Spain), incorporated with the register of trade and companies of Barcelona under number A66674904 (hereinafter “PUIG”, “us”, “we” or “our”) is the controller of your Personal Data.
This Privacy Policy relates to Personal Data collected and processed when a “User” (defined as individuals accessing our Website, using its services and/or filling in forms on our Website or otherwise interact with us). This Privacy Policy helps you understand how PUIG collects and uses your Personal Data and for which purposes and your rights in relation to your Personal Data.
To ensure the accuracy of the Personal Data you provide to us on our files, please communicate to us any changes using the “Contact us” us section 10 below. This allows us to ensure that the information contained in our files is up-to-date and accurate. We reserve the right to suspend or interrupt the provision of the requested services should you knowingly provide inaccurate Personal Data, without prejudice to any action allowed by law.
Purpose(s) and legal basis
The purposes for which PUIG collects and processes Personal Data and the respective legal basis tare listed below.
- Online browsing: To measure and generate statistical analysis based on your browsing of the Website, in order to improve the Website so that it better meets Users' expectations and needs. This data processing is based on the consent given when you voluntarily manage your cookie preference center.
- Enquiries: To establishing and maintaining a long-term relationship with suppliers, investors, media representatives and anyone else interested in our activities. This data processing is based on the consent given when you voluntarily contact us.
- Security Purposes: To prevent and detect malicious or unsafe activities (e.g. account hacking, phishing, incentive abuses). This data processing is based on our legitimate interest.
What happens if you do not disclose your Personal Data to us?
Granting your Personal Data to us (e.g. your personal details, your e-mail address, your address, etc.) is necessary for supplying the services provided on the Website upon your request or needed to fulfil obligations required by law or regulations. The refusal to provide us with some of your Personal Data necessary for performing the above purposes may consequently prevent us from processing your request or fulfilling obligations required by applicable laws and other regulations etc. Therefore, failing to provide Personal Data may constitute, in some cases, a legitimate and justified reason for not providing the services requested.
Disclosure of further Personal Data to us other than that required for fulfilling legal or contractual obligations is, on the contrary, optional and does not have any effect on the use of the Website and of its services. We will inform you at every step whether disclosing your Personal Data to us is compulsory or optional by marking with an appropriate symbol (*) the information that is compulsory or needed.
Recipients
Your Personal Data may be disclosed to trusted third party providers that provide sufficient guarantees requested by applicable data protection legislation and who perform a range of business operations (hereinafter, the "Recipients"), such as:
- Attention users’ services.
- Computer services for purposes related to hosting PUIG servers.
- Security services for purposes related to account hacking, phishing, incentive abuses, etc.
Moreover, your Personal Data may be disclosed to the police or to judicial authorities, according to applicable laws and upon a formal request by such entities, for example in the event we need to prevent fraud on the Website.
Security measures and retention period
We have adopted security measures to protect Personal Data against accidental or unlawful destruction, accidental loss, alteration, unauthorised disclosure, or access and against all other reasons for data processing that do not comply with our Privacy Policy.
For the best possible protection of your Personal Data outside the limits of our control and management of the same, it is advisable that your computer be provided with software devices that protect network data transmission/receipt (such as updated antivirus systems) and that your Internet service provider take appropriate measures for the security of network data transmission (such as, for example, firewalls and anti-spam filtering).
We will only hold your Personal Data for so long as is necessary for us to fulfil the purposes set out in this Privacy Policy. Where we no longer need to process your Personal Data for the purposes set out in this Privacy Policy, then we will delete your Personal Data from our system.
Transfer of your Personal Data to other countries
Your Personal Data is held within the European Economic Area ("EEA") or within countries outside the EEA with an adequate level of data protection. Your Personal Data may also be processed by data recipients mentioned above which are located in third countries but only if they provide appropriate safeguards in accordance with applicable data protection legislation. For further information, please contact us as per the “Contact” section below.
Your rights in relation to your Personal Data
We set out below a summary of the rights available in connection with your Personal Data, subject to the applicable laws to the state/country of your residence.
For your convenience, and without prejudice to certain formal requirements set out in the applicable data protection legislation, you can exercise your rights by contacting us as per the “Contact” section 9 below.
- Right to withdraw your consent:
You may withdraw the consent you give to PUIG for processing your Personal Data at any time. Please note, however, that where you do withdraw your consent, this may affect our ability to provide you with the services requested or affect the functionality of our Website.
- Right to access your Personal Data in our possession:
You are entitled to obtain, at any time, confirmation from us as to whether or not we are processing your Personal Data and, where that is the case, access such Personal Data.
Moreover, you are entitled to receive from us information on the source of your Personal Data; the purposes and way of processing your Personal Data; the logic involved in any electronic data processing; details of the data controller and of the data processors; the names of the entities and categories of entities to whom your Personal Data may be disclosed or who may access your Personal Data, for example, as a data controller or a party so appointed.
- Right to have inaccurate Personal Data rectified:
You have the right to obtain from us without undue delay the rectification of inaccurate Personal Data that we hold and which concerns you. This includes the right to request that incomplete Personal Data is completed.
- Right to erasure:
You have the right to obtain from us the erasure without undue delay of Personal Data that we hold, and which concerns you, in the circumstances as provided by applicable data protection legislation.
- Right to restriction of processing:
You have the right to restrict the way we process your Personal Data in the circumstances as provided by applicable data protection legislation.
- Right to data portability:
You have the right to receive from us the Personal Data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller without hindrance from us. This right shall include the right to require us to transmit the relevant Personal Data to another controller on your behalf, where technically feasible. This right only applies to personal data that: (i) we gain your consent to process; or (ii) we obtain to perform our contractual obligations to you, and in each case to the extent we process your Personal Data by automated means.
- Right to lodge a complaint:
You are entitled to exercise your right to lodge a complaint to the competent supervisory authority, depending on your habitual residence, if you consider that the processing of your personal data infringes the applicable data protection legislation.
Contact
If you have any questions about your Personal Data or the contents of this Privacy Policy, please contact us at [email protected].
You can also contact our Data Protection Officer at [email protected] or by writing to us at: Puig Brands, S.A. - Data Protection Officer, Plaza Europa, 46/48, 08902, L'Hospitalet de Llobregat, Barcelona, Spain.
Last update: October 2024
© PUIG BRANDS, S.A. 2024. All rights reserved.
What are cookies?
Cookies are small files that some websites can install in their devices or computer terminals and which constitute procedures for automatically collecting information on Internet users during their visit to a given website in order to, among other activities, recognize them as return visitors and accordingly personalize their experience, provide faster browsing, collect statistical information, and/or store preferences and browsing habits.
Cookies are useful because they allow websites to better tailor their functioning to user preferences and help the managers of websites to improve the services offered using the information collected through cookies.
Types of cookies
- Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
- Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.
- Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
- Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
- Social Media Cookies: These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
Cookies used on our Website
How do you configure cookies and withdraw consent?
When you access our website for the first time, a window will appear. You will be asked to indicate whether you wish to accept, configure or reject cookies, except those that are strictly necessary, via the Privacy Preference Centre, which you can access directly from the website's main banner, as well as via the link available on the Cookie Configuration web page.
You can configure cookies via the Privacy Preference Centre. You can also view the types of cookies we use and their purposes, as well as choose the cookies you'd like to enable. You can configure cookies and withdraw consent at any time.
Furthermore, you can, at any time, to configure your browser to receive notifications regarding cookies reception and to prevent their installation on your computer, or to revoke the consent previously given. Please, check the instructions and manuals of your browser to expand this information and to know the different ways available to manage cookies.
If you accept third-party cookies and later wish to remove them, you can use the cookie deactivation tools of the different web browsers or remove them through the system enabled by these third parties.
Please note that deleting or opposing certain Cookies may affect your browsing experience or eliminate your preferences for them.
For more information on how we process your personal data, please access our Privacy Policy.
Last update: October 2024
© PUIG BRANDS, S.A. 2024. All rights reserved.
Accessibility Statement
Welcome to our website https://puig.com (the "Website"). PUIG BRANDS, S.A. with registered address at Plaça d ’Europa, 46-48, 08902, L’Hospitalet de Llobregat, Barcelona, holder of Tax Identification Number A66674904 and intra-European number VAT: ESA66674904, recorded with the Commercial Registry of Barcelona (hereinafter, “PUIG”, “us”, “we” or “our”), is committed to providing a Website that is accessible to the widest possible audience, regardless of technology or ability. We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, that are promulgated by the World Wide Web Consortium (W3C) through a process of cooperation with individuals and organizations around the world with the goal of developing a shared standard for Web content accessibility.
Although the WCAG guidelines cover a wide range of issues, they are not able to address the needs of people with all types, degrees, and combinations of disability. We are constantly working to ensure that our content is readily accessible to as many visitors as possible and, as part of an ongoing accessibility initiative, we are using the Siteimprove Intelligence Platform to help identify and prioritize accessibility issues on our Website.
If you experience any difficulty in accessing any part of this website, please contact us by emailing [email protected] so that we can evaluate and work to improve the webpage or navigation area where you encountered an accessibility issue.